Greatest hits
Scripts for tough conversations
Say this when you don't know what to say.
The Digital PM and Producer hiring guide
How to hire the right digital PM candidate, the right way.
Red flags
Spot the warning signs. Clean up project emergencies.
How founders grow up
How founders evolve from identity to leadership to legacy as their business grows.
The 12 project context cards
Twelve kickoff cards that get the unsaid stuff on the table before a web or marketing project starts.
How to support our neurodivergent peers at work
Safe work environments begin with supportive interactions and communication. Here are ways you can show up to support our neurodivergent team members.
Project benchmarking 101
Projects, process, and people health. Learn to measure what matters.
How to increase agency profitability
How process improvements impact your profit… and what you can do with the extra money.
191 project management questions to ask clients
With new projects come new questions. Are you asking the right ones?
How to run a project meeting
Nobody likes a pesky meeting—the kind that drags on with little purpose and takes your focus away from all of the valuable projects you're working on.
How to run a project kickoff meeting
A handy reference for setting up and running a successful project start.
The dark history of PM
PM history comes with a shameful past. This is how we can turn processes built from oppression into opportunities for a democratic future.
The pillars of project management
To be good at project management we've gotta lean on the PM pillars.
Our project management manifesto
What it means to be a resilient digital project lead.
Scripts for tough conversations
Say this when you don't know what to say.
The Digital PM and Producer hiring guide
How to hire the right digital PM candidate, the right way.
Communication: push, pull, and interactive approaches
How to create ace interactions with stakeholders, with examples.
What a healthy digital agency looks like
The traits and qualities that define our most successful agency partners.
How to use a RACI chart
RACI—which stands for Responsible, Accountable, Consulted, and Informed—is an indispensable tool for determining the who's who on your projects.
The digital project life cycle
A brief overview of the digital project lifecycle and typical steps for design and software development.
Risk management for projects
Knowing how to identify risks is every project manager's (not so) secret weapon.
Scope creep: what it is, how it happens, and how to prevent it
The four most common types of scope creep in project management with examples.
Red flags
Spot the warning signs. Clean up project emergencies.
Assessing red flags
A checklist for sniffing out and addressing risks and red flags.
Limiting beliefs at work
How the thoughts you don't notice are quietly running your decisions, your team, and your results — and what to do about it.
Money Flow Systems: NFP vs For-Profit Organizations
A systems loop diagram showing how money flows between funders, not-for-profits, for-profits, and service providers — and the feedback patterns that shape each sector.
The seven agency owner archetypes and their core wounds
A blended model mapping agency owner archetypes to the core wounds ('too much' / 'not enough') that drive their business behavior, culture, and client experience.
Archetype traps across the organizational lifecycle
How each agency owner archetype gets stuck at specific stages of the Adizes corporate lifecycle — and what they need to push through.
Jungian roots of business archetypes
How the seven agency owner archetypes map to Jungian archetypes — and what the deep psychological operating system reveals about why founders build the businesses they build.
Training, consulting, or coaching: which guide do you need?
A hero's journey through the three ways I work with you — and how to tell which one you need right now.
Curated picks
Favourites
Favourite Apps
Handy metaphorical hammers for your project nails.
Guides and tips
A smattering of useful articles, links, and step-by-steps for curious minds.
Books
Lallygag a second longer. These pages are spellbinding.
How founders grow up
How founders evolve from identity to leadership to legacy as their business grows.