Insights

Go deep with me

Essays and reflections on the subterranean elements of systems and the humans in them.

My Philosophy

Every system teaches people how to behave.

A working theory of operations, organizations, and the living systems we build around each other—and why changing the system beats changing the people every time.

Systems thinkingOperationsThe future of work

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More essays coming soon

Shake your head and look again. The systems, operations, and work you do every day aren’t what you think. Watch for updates here.